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alighasami
2026-03-17 16:22:57 +03:30
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packages/nodes-base/nodes/Freshdesk/ContactDescription.ts
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import type { INodeProperties } from 'n8n-workflow';
export const contactOperations: INodeProperties[] = [
{
displayName: 'Operation',
name: 'operation',
type: 'options',
noDataExpression: true,
required: true,
displayOptions: {
show: {
resource: ['contact'],
},
},
options: [
{
name: 'Create',
value: 'create',
description: 'Create a new contact',
action: 'Create a contact',
},
{
name: 'Delete',
value: 'delete',
description: 'Delete a contact',
action: 'Delete a contact',
},
{
name: 'Get',
value: 'get',
description: 'Get a contact',
action: 'Get a contact',
},
{
name: 'Get Many',
value: 'getAll',
description: 'Get many contacts',
action: 'Get many contacts',
},
{
name: 'Update',
value: 'update',
description: 'Update a contact',
action: 'Update a contact',
},
],
default: 'create',
},
];
export const contactFields: INodeProperties[] = [
/* -------------------------------------------------------------------------- */
/* contact:create/update */
/* -------------------------------------------------------------------------- */
{
displayName: 'Name',
name: 'name',
type: 'string',
placeholder: '',
displayOptions: {
show: {
operation: ['create'],
resource: ['contact'],
},
},
default: '',
description: 'Name of the contact',
required: true,
},
{
displayName: 'Email',
name: 'email',
type: 'string',
placeholder: 'name@email.com',
default: '',
displayOptions: {
show: {
operation: ['create'],
resource: ['contact'],
},
},
description:
'Primary email address of the contact. If you want to associate additional email(s) with this contact, use the other_emails attribute.',
},
{
displayName: 'Contact ID',
name: 'contactId',
type: 'string',
default: '',
displayOptions: {
show: {
resource: ['contact'],
operation: ['update'],
},
},
required: true,
},
{
displayName: 'Additional Fields',
name: 'additionalFields',
type: 'collection',
placeholder: 'Add Field',
displayOptions: {
show: {
operation: ['create', 'update'],
resource: ['contact'],
},
},
default: {},
options: [
{
displayName: 'Address',
name: 'address',
type: 'string',
default: '',
description: 'Address of the contact',
},
// {
// displayName: 'Avatar',
// name: 'avatar',
// type: '',
// default: '',
// description: `Avatar image of the contact The maximum file size is 5MB
// and the supported file types are .jpg, .jpeg, .jpe, and .png.`,
// },
{
displayName: 'Company ID',
name: 'company_id',
type: 'number',
default: '',
description: 'ID of the primary company to which this contact belongs',
},
{
displayName: 'Custom Fields',
name: 'customFields',
type: 'fixedCollection',
placeholder: 'Add Custom Field',
typeOptions: {
multipleValues: true,
},
description:
'Key value pairs containing the name and value of the custom field. Only dates in the format YYYY-MM-DD are accepted as input for custom date fields.',
default: [],
options: [
{
displayName: 'Custom Field',
name: 'customField',
values: [
{
displayName: 'Name',
name: 'name',
type: 'string',
default: '',
description: "Custom Field's name",
},
{
displayName: 'Value',
name: 'value',
type: 'string',
default: '',
description: "Custom Field's values",
},
],
},
],
},
{
displayName: 'Description',
name: 'description',
type: 'string',
default: '',
description: 'A small description of the contact',
},
{
displayName: 'Email',
name: 'email',
type: 'string',
placeholder: 'name@email.com',
default: '',
displayOptions: {
show: {
'/operation': ['update'],
},
},
description:
'Primary email address of the contact. If you want to associate additional email(s) with this contact, use the other_emails attribute.',
},
{
displayName: 'Job Title',
name: 'job_title',
type: 'string',
default: '',
description: 'Job title of the contact',
},
{
displayName: 'Language',
name: 'language',
type: 'string',
default: '',
description:
'Language of the contact. Default language is "en". This attribute can only be set if the Multiple Language feature is enabled (Garden plan and above).',
},
{
displayName: 'Mobile',
name: 'mobile',
type: 'string',
default: '',
description: 'Mobile number of the contact',
},
{
displayName: 'Name',
name: 'name',
type: 'string',
default: '',
displayOptions: {
show: {
'/operation': ['update'],
},
},
description: 'Name of the contact',
},
{
displayName: 'Other Companies',
name: 'other_companies',
type: 'string',
default: [],
typeOptions: {
multipleValues: true,
},
placeholder: 'Add Company',
description:
'Additional companies associated with the contact. This attribute can only be set if the Multiple Companies feature is enabled (Estate plan and above).',
},
{
displayName: 'Other Emails',
name: 'other_emails',
type: 'string',
default: [],
typeOptions: {
multipleValues: true,
},
placeholder: 'Add Email',
description: 'Additional emails associated with the contact',
},
{
displayName: 'Phone',
name: 'phone',
type: 'string',
default: '',
description: 'Telephone number of the contact',
},
{
displayName: 'Tags',
name: 'tags',
type: 'string',
default: [],
typeOptions: {
multipleValues: true,
},
description: 'Tags associated with this contact',
},
{
displayName: 'Time Zone',
name: 'time_zone',
type: 'string',
default: '',
description:
'Time zone of the contact. Default value is the time zone of the domain. This attribute can only be set if the Multiple Time Zone feature is enabled (Garden plan and above).',
},
{
displayName: 'Twitter ID',
name: 'twitter_id',
type: 'string',
default: '',
description: 'Twitter handle of the contact',
},
{
displayName: 'Unique External ID',
name: 'unique_external_id',
type: 'string',
default: '',
description: 'External ID of the contact',
},
{
displayName: 'View All Tickets',
name: 'view_all_tickets',
type: 'boolean',
default: false,
description:
'Whether the contact can see all the tickets that are associated with the company to which they belong',
},
],
},
/* -------------------------------------------------------------------------- */
/* contact:delete */
/* -------------------------------------------------------------------------- */
{
displayName: 'Contact ID',
name: 'contactId',
type: 'string',
default: '',
displayOptions: {
show: {
resource: ['contact'],
operation: ['delete'],
},
},
required: true,
},
/* -------------------------------------------------------------------------- */
/* contact:get */
/* -------------------------------------------------------------------------- */
{
displayName: 'Contact ID',
name: 'contactId',
type: 'string',
default: '',
displayOptions: {
show: {
resource: ['contact'],
operation: ['get'],
},
},
required: true,
},
/* -------------------------------------------------------------------------- */
/* contact:getAll */
/* -------------------------------------------------------------------------- */
{
displayName: 'Filters',
name: 'filters',
type: 'collection',
placeholder: 'Add Filter',
default: {},
displayOptions: {
show: {
operation: ['getAll'],
resource: ['contact'],
},
},
options: [
{
displayName: 'Company ID',
name: 'company_id',
type: 'number',
default: '',
},
{
displayName: 'Email',
name: 'email',
type: 'string',
placeholder: 'name@email.com',
default: '',
},
{
displayName: 'Mobile',
name: 'mobile',
type: 'string',
default: '',
},
{
displayName: 'Phone',
name: 'phone',
type: 'string',
default: '',
},
{
displayName: 'State',
name: 'state',
type: 'options',
default: '',
options: [
{
name: 'Blocked',
value: 'blocked',
},
{
name: 'Deleted',
value: 'deleted',
},
{
name: 'Unverified',
value: 'unverified',
},
{
name: 'Verified',
value: 'verified',
},
],
},
{
displayName: 'Updated Since',
name: 'updated_since',
type: 'dateTime',
default: '',
},
],
},
];
packages/nodes-base/nodes/Freshdesk/ContactInterface.ts
+22
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import type { IDataObject } from 'n8n-workflow';
export interface ICreateContactBody {
address?: string;
// avatar?: object;
company_id?: number;
custom_fields?: IDataObject;
description?: string;
email?: string;
job_title?: string;
language?: string;
mobile?: string;
name?: string;
other_companies?: string[];
other_emails?: string[];
phone?: string;
tags?: string[];
time_zone?: string;
twitter_id?: string;
unique_external_id?: string;
view_all_tickets?: boolean;
}
packages/nodes-base/nodes/Freshdesk/Freshdesk.node.json
+18
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{
"node": "n8n-nodes-base.freshdesk",
"nodeVersion": "1.0",
"codexVersion": "1.0",
"categories": ["Communication"],
"resources": {
"credentialDocumentation": [
{
"url": "https://docs.n8n.io/integrations/builtin/credentials/freshdesk/"
}
],
"primaryDocumentation": [
{
"url": "https://docs.n8n.io/integrations/builtin/app-nodes/n8n-nodes-base.freshdesk/"
}
]
}
}
packages/nodes-base/nodes/Freshdesk/Freshdesk.node.ts
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packages/nodes-base/nodes/Freshdesk/GenericFunctions.ts
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import type {
IDataObject,
IExecuteFunctions,
IHttpRequestMethods,
ILoadOptionsFunctions,
IRequestOptions,
JsonObject,
} from 'n8n-workflow';
import { BINARY_ENCODING, NodeApiError } from 'n8n-workflow';
export async function freshdeskApiRequest(
this: IExecuteFunctions | ILoadOptionsFunctions,
method: IHttpRequestMethods,
resource: string,
body: any = {},
query: IDataObject = {},
uri?: string,
option: IDataObject = {},
) {
const credentials = await this.getCredentials('freshdeskApi');
const apiKey = `${credentials.apiKey}:X`;
const endpoint = 'freshdesk.com/api/v2';
let options: IRequestOptions = {
headers: {
'Content-Type': 'application/json',
Authorization: `${Buffer.from(apiKey).toString(BINARY_ENCODING)}`,
},
method,
body,
qs: query,
uri: uri || `https://${credentials.domain}.${endpoint}${resource}`,
json: true,
};
if (!Object.keys(body as IDataObject).length) {
delete options.body;
}
if (!Object.keys(query).length) {
delete options.qs;
}
options = Object.assign({}, options, option);
try {
return await this.helpers.request(options);
} catch (error) {
throw new NodeApiError(this.getNode(), error as JsonObject);
}
}
export async function freshdeskApiRequestAllItems(
this: IExecuteFunctions | ILoadOptionsFunctions,
method: IHttpRequestMethods,
endpoint: string,
body: any = {},
query: IDataObject = {},
) {
const returnData: IDataObject[] = [];
let responseData;
let uri: string | undefined;
query.per_page = 100;
do {
responseData = await freshdeskApiRequest.call(this, method, endpoint, body, query, uri, {
resolveWithFullResponse: true,
});
if (responseData.headers.link) {
uri = responseData.headers.link.split(';')[0].replace('<', '').replace('>', '');
}
returnData.push.apply(returnData, responseData.body as IDataObject[]);
} while (responseData.headers.link?.includes('rel="next"'));
return returnData;
}
export function validateJSON(json: string | undefined): any {
let result;
try {
result = JSON.parse(json!);
} catch (exception) {
result = [];
}
return result;
}
export function capitalize(s: string): string {
if (typeof s !== 'string') return '';
return s.charAt(0).toUpperCase() + s.slice(1);
}
packages/nodes-base/nodes/Freshdesk/__schema__/v1.0.0/contact/getAll.json
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{
"type": "object",
"properties": {
"active": {
"type": "boolean"
},
"created_at": {
"type": "string"
},
"facebook_id": {
"type": "null"
},
"first_name": {
"type": "string"
},
"id": {
"type": "integer"
},
"last_name": {
"type": "string"
},
"name": {
"type": "string"
},
"org_contact_id": {
"type": "integer"
},
"time_zone": {
"type": "string"
},
"twitter_id": {
"type": "null"
},
"updated_at": {
"type": "string"
},
"visitor_id": {
"type": "string"
}
},
"version": 1
}
packages/nodes-base/nodes/Freshdesk/__schema__/v1.0.0/ticket/create.json
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+71
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{
"type": "object",
"properties": {
"created_at": {
"type": "string"
},
"custom_fields": {
"type": "object",
"properties": {
"cf_reference_number": {
"type": "null"
}
}
},
"description": {
"type": "string"
},
"description_text": {
"type": "string"
},
"fr_escalated": {
"type": "boolean"
},
"id": {
"type": "integer"
},
"is_escalated": {
"type": "boolean"
},
"nr_due_by": {
"type": "null"
},
"nr_escalated": {
"type": "boolean"
},
"priority": {
"type": "integer"
},
"requester_id": {
"type": "integer"
},
"source": {
"type": "integer"
},
"spam": {
"type": "boolean"
},
"status": {
"type": "integer"
},
"subject": {
"type": "string"
},
"support_email": {
"type": "null"
},
"tags": {
"type": "array",
"items": {
"type": "string"
}
},
"to_emails": {
"type": "null"
},
"updated_at": {
"type": "string"
}
},
"version": 1
}
packages/nodes-base/nodes/Freshdesk/__schema__/v1.0.0/ticket/get.json
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{
"type": "object",
"properties": {
"association_type": {
"type": "null"
},
"attachments": {
"type": "array",
"items": {
"type": "object",
"properties": {
"attachment_url": {
"type": "string"
},
"content_type": {
"type": "string"
},
"created_at": {
"type": "string"
},
"id": {
"type": "integer"
},
"name": {
"type": "string"
},
"size": {
"type": "integer"
},
"updated_at": {
"type": "string"
}
}
}
},
"cc_emails": {
"type": "array",
"items": {
"type": "string"
}
},
"created_at": {
"type": "string"
},
"description": {
"type": "string"
},
"description_text": {
"type": "string"
},
"due_by": {
"type": "string"
},
"fr_due_by": {
"type": "string"
},
"fr_escalated": {
"type": "boolean"
},
"fwd_emails": {
"type": "array",
"items": {
"type": "string"
}
},
"id": {
"type": "integer"
},
"is_escalated": {
"type": "boolean"
},
"priority": {
"type": "integer"
},
"reply_cc_emails": {
"type": "array",
"items": {
"type": "string"
}
},
"requester_id": {
"type": "integer"
},
"source": {
"type": "integer"
},
"source_additional_info": {
"type": "null"
},
"spam": {
"type": "boolean"
},
"status": {
"type": "integer"
},
"subject": {
"type": "string"
},
"tags": {
"type": "array",
"items": {
"type": "string"
}
},
"ticket_cc_emails": {
"type": "array",
"items": {
"type": "string"
}
},
"updated_at": {
"type": "string"
}
},
"version": 1
}
packages/nodes-base/nodes/Freshdesk/__schema__/v1.0.0/ticket/getAll.json
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{
"type": "object",
"properties": {
"cc_emails": {
"type": "array",
"items": {
"type": "string"
}
},
"created_at": {
"type": "string"
},
"fr_escalated": {
"type": "boolean"
},
"fwd_emails": {
"type": "array",
"items": {
"type": "string"
}
},
"id": {
"type": "integer"
},
"is_escalated": {
"type": "boolean"
},
"nr_due_by": {
"type": "null"
},
"nr_escalated": {
"type": "boolean"
},
"priority": {
"type": "integer"
},
"reply_cc_emails": {
"type": "array",
"items": {
"type": "string"
}
},
"requester_id": {
"type": "integer"
},
"source": {
"type": "integer"
},
"spam": {
"type": "boolean"
},
"status": {
"type": "integer"
},
"subject": {
"type": "string"
},
"tags": {
"type": "array",
"items": {
"type": "string"
}
},
"ticket_cc_emails": {
"type": "array",
"items": {
"type": "string"
}
},
"updated_at": {
"type": "string"
}
},
"version": 1
}
packages/nodes-base/nodes/Freshdesk/freshdesk.svg
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<svg width="40" height="40" viewBox="0 0 40 40" fill="none" xmlns="http://www.w3.org/2000/svg">
<path d="M19.99 39.9749C14.6896 39.9736 9.60658 37.8677 5.85817 34.1203C2.10976 30.3728 0.00266268 25.2903 0 19.99C0.00133147 14.6887 2.10784 9.60495 5.85639 5.85639C9.60495 2.10784 14.6887 0.00133147 19.99 0L34.9774 0C36.3095 0 37.587 0.529165 38.5289 1.47109C39.4708 2.41301 40 3.69052 40 5.0226V19.99C39.9987 22.6162 39.48 25.2164 38.4736 27.6421C37.4673 30.0678 35.9929 32.2715 34.1347 34.1274C32.2766 35.9832 30.071 37.4548 27.644 38.4581C25.217 39.4615 22.6162 39.9769 19.99 39.9749Z" fill="#20A849"/>
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