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@@ -0,0 +1,129 @@
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import type { TicketProperties } from '../../Interfaces';
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export const ticketCreateDescription: TicketProperties = [
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{
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displayName: 'Customer ID',
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name: 'customerId',
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type: 'string',
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required: true,
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['create'],
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},
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},
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default: '',
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},
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{
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displayName: 'Subject',
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name: 'subject',
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type: 'string',
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required: true,
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['create'],
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},
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},
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default: '',
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},
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{
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displayName: 'Additional Fields',
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name: 'additionalFields',
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type: 'collection',
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placeholder: 'Add Field',
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displayOptions: {
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show: {
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resource: ['ticket'],
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operation: ['create'],
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},
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},
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default: {},
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options: [
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{
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displayName: 'Asset ID',
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name: 'assetId',
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type: 'string',
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default: '',
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},
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{
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displayName: 'Assign to Contact',
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name: 'contactId',
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type: 'string',
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default: '',
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description: 'The ID of the contact you want to assign the ticket to',
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},
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// {
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// displayName: 'Due Date',
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// name: 'dueDate',
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// type: 'dateTime',
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// default: '',
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// },
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{
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displayName: 'Issue Type',
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name: 'issueType',
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type: 'options',
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options: [
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{
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name: 'Contract Work',
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value: 'Contract Work',
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},
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{
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name: 'Network Project',
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value: 'Network Project',
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},
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{
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name: 'Other',
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value: 'Other',
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},
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{
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name: 'Regular Maintenance',
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value: 'Regular Maintenance',
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},
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{
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name: 'Remote Support',
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value: 'Remote Support',
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},
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],
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default: '',
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},
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{
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displayName: 'Status',
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name: 'status',
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type: 'options',
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options: [
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{
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name: 'Customer Reply',
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value: 'Customer Reply',
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},
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{
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name: 'In Progress',
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value: 'In Progress',
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},
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{
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name: 'New',
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value: 'New',
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},
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{
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name: 'Resolved',
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value: 'Resolved',
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},
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{
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name: 'Scheduled',
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value: 'Scheduled',
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},
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{
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name: 'Waiting for Parts',
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value: 'Waiting for Parts',
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},
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{
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name: 'Waiting on Customer',
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value: 'Waiting on Customer',
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},
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],
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default: 'New',
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description: 'If used along the parameter Search Query, only Search Query will be applied',
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},
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],
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},
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];
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@@ -0,0 +1,35 @@
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import type { IExecuteFunctions, IDataObject, INodeExecutionData } from 'n8n-workflow';
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import { apiRequest } from '../../../transport';
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export async function createTicket(
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this: IExecuteFunctions,
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index: number,
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): Promise<INodeExecutionData[]> {
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const id = this.getNodeParameter('customerId', index) as IDataObject;
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const subject = this.getNodeParameter('subject', index) as IDataObject;
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const { assetId, issueType, status, contactId } = this.getNodeParameter(
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'additionalFields',
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index,
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);
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const qs = {} as IDataObject;
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const requestMethod = 'POST';
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const endpoint = 'tickets';
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let body = {} as IDataObject;
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body = {
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asset_id: assetId,
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//due_date: dueDate,
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problem_type: issueType,
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status,
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contact_id: contactId,
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};
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body.customer_id = id;
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body.subject = subject;
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const responseData = await apiRequest.call(this, requestMethod, endpoint, body, qs);
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return this.helpers.returnJsonArray(responseData.ticket as IDataObject[]);
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}
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@@ -0,0 +1,4 @@
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import { ticketCreateDescription as description } from './description';
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import { createTicket as execute } from './execute';
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export { description, execute };
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