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This commit is contained in:
2026-03-17 16:22:57 +03:30
commit 3d5eaf9445
15349 changed files with 2847338 additions and 0 deletions
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import type { TicketProperties } from '../../Interfaces';
export const ticketUpdateDescription: TicketProperties = [
{
displayName: 'Ticket ID',
name: 'ticketId',
type: 'string',
required: true,
displayOptions: {
show: {
resource: ['ticket'],
operation: ['update'],
},
},
default: '',
},
{
displayName: 'Update Fields',
name: 'updateFields',
type: 'collection',
placeholder: 'Add Field',
displayOptions: {
show: {
resource: ['ticket'],
operation: ['update'],
},
},
default: {},
options: [
{
displayName: 'Asset ID',
name: 'assetId',
type: 'string',
default: '',
},
{
displayName: 'Assign to Contact',
name: 'contactId',
type: 'string',
default: '',
description: 'The ID of the contact you want to assign the ticket to',
},
{
displayName: 'Customer ID',
name: 'customerId',
type: 'string',
default: '',
},
{
displayName: 'Due Date',
name: 'dueDate',
type: 'dateTime',
default: '',
},
{
displayName: 'Issue Type',
name: 'issueType',
type: 'options',
options: [
{
name: 'Contract Work',
value: 'Contract Work',
},
{
name: 'Network Project',
value: 'Network Project',
},
{
name: 'Other',
value: 'Other',
},
{
name: 'Regular Maintenance',
value: 'Regular Maintenance',
},
{
name: 'Remote Support',
value: 'Remote Support',
},
],
default: '',
},
{
displayName: 'Status',
name: 'status',
type: 'options',
options: [
{
name: 'Customer Reply',
value: 'Customer Reply',
},
{
name: 'In Progress',
value: 'In Progress',
},
{
name: 'New',
value: 'New',
},
{
name: 'Resolved',
value: 'Resolved',
},
{
name: 'Scheduled',
value: 'Scheduled',
},
{
name: 'Waiting for Parts',
value: 'Waiting for Parts',
},
{
name: 'Waiting on Customer',
value: 'Waiting on Customer',
},
],
default: 'New',
},
{
displayName: 'Subject',
name: 'subject',
type: 'string',
default: '',
},
],
},
];
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import type { IExecuteFunctions, IDataObject, INodeExecutionData } from 'n8n-workflow';
import { NodeOperationError } from 'n8n-workflow';
import { apiRequest } from '../../../transport';
export async function updateTicket(
this: IExecuteFunctions,
index: number,
): Promise<INodeExecutionData[]> {
const id = this.getNodeParameter('ticketId', index) as IDataObject;
const { assetId, customerId, dueDate, issueType, status, subject, ticketType, contactId } =
this.getNodeParameter('updateFields', index);
const qs = {} as IDataObject;
const requestMethod = 'PUT';
const endpoint = `tickets/${id}`;
let body = {} as IDataObject;
body = {
...(assetId && { asset_id: assetId }),
...(customerId && { customer_id: customerId }),
...(dueDate && { due_date: dueDate }),
...(issueType && { problem_type: issueType }),
...(status && { status }),
...(subject && { subject }),
...(ticketType && { ticket_type: ticketType }),
...(contactId && { contact_id: contactId }),
};
if (!Object.keys(body).length) {
throw new NodeOperationError(this.getNode(), 'At least one update fields has to be defined', {
itemIndex: index,
});
}
const responseData = await apiRequest.call(this, requestMethod, endpoint, body, qs);
return this.helpers.returnJsonArray(responseData.ticket as IDataObject[]);
}
@@ -0,0 +1,4 @@
import { ticketUpdateDescription as description } from './description';
import { updateTicket as execute } from './execute';
export { description, execute };